Privacy Policy

We may collect personal information when you:

• Browse our website
• Create an account
• Purchase a digital drawing set
• Download files
• Submit a custom design brief
• Contact us by email or form
• Subscribe to updates or marketing emails

The information we collect may include:

• Name
• Email address
• Phone number
• Billing information
• Order details
• Download history
• Account information
• Project information submitted through custom design forms
• Room dimensions, photos, sketches, floor plans, or reference images you upload
• Messages, notes, or project details you send to us

Payment information may be processed by third-party payment providers. RediiCabi does not manually store or process full credit card details.

We use your information to:

• Process orders
• Deliver digital files
• Provide download access
• Send order confirmations
• Respond to questions or support requests
• Review custom design briefs
• Prepare custom quotes or design services
• Improve our website, products, and customer experience
• Send updates or marketing emails if you have subscribed
• Prevent fraud, misuse, or unauthorized access
• Comply with legal, tax, accounting, or business requirements

We do not use your project information, uploaded files, or personal details for unrelated purposes without your permission.

When you purchase a RediiCabi digital product, we may store order details, download access information, and related account records so we can provide customer support, confirm purchases, and manage file access.

Customers are responsible for downloading and safely storing their purchased files.

If you submit a custom design request, you may provide room dimensions, photos, sketches, floor plans, reference images, style preferences, appliance information, project notes, and other design-related details.

We use this information only to review your project, prepare a quote, provide design support, communicate with you, and deliver the requested service.

Please do not upload sensitive personal information that is not needed for your project.

RediiCabi may use cookies and similar technologies to improve your browsing experience, remember preferences, support website functionality, analyze website traffic, and understand how visitors use our website.

Cookies may help us understand:

• Pages viewed
• Products viewed
• Search or filter behavior
• Items added to cart
• Website performance
• General visitor activity

You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

If you provide your email address, we may send you:

• Order confirmations
• Download information
• Customer support replies
• Custom design updates
• Account or service notices
• Marketing emails, only where permitted

You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us directly.

Important order, account, download, or service-related emails may still be sent when necessary.

RediiCabi does not sell your personal information.

We may share limited information with trusted third-party service providers when necessary to operate our business, including:

• Payment processors
• Website hosting providers
• Email service providers
• File delivery or storage services
• Analytics tools
• Customer support tools
• Legal, tax, accounting, or fraud prevention services

These providers only receive information needed to perform their services.

We may also disclose information if required by law, legal process, fraud investigation, payment dispute, or to protect the rights, property, or safety of RediiCabi, our customers, or others.

Payments are processed through secure third-party payment providers. RediiCabi does not manually handle or store full credit card details.

Payment providers may collect and process payment information according to their own privacy and security policies.

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, digital platform, email system, or online transmission is completely secure. By using our website, you understand that information shared online carries some level of risk.

Our website may contain links to third-party websites, tools, payment providers, product suppliers, manufacturers, or external resources.

RediiCabi is not responsible for the privacy practices, content, security, or policies of third-party websites. Please review their privacy policies before providing personal information.

We may keep personal information, order records, custom design submissions, support messages, and business records for as long as needed to:

• Provide services
• Maintain download access
• Support customers
• Resolve disputes
• Prevent fraud
• Meet tax, accounting, legal, or business requirements

When information is no longer needed, we may delete, archive, or anonymize it where appropriate.

You may contact RediiCabi to request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of certain information
• Unsubscribe from marketing emails
• Help with account or order information

Some information may need to be retained for legal, tax, accounting, fraud prevention, order history, or business record purposes.

RediiCabi products and services are not intended for children. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can review and remove the information where appropriate.

RediiCabi may serve customers in different countries. By using our website or purchasing our digital products, you understand that your information may be processed in the country where our website, payment provider, hosting provider, or service tools operate.

RediiCabi may update this Privacy Policy at any time. Updated versions will be posted on this page with a revised “Last updated” date.

By continuing to use the website after changes are posted, you agree to the updated Privacy Policy.

If you have questions about this Privacy Policy, your personal information, downloads, or your order, please contact:

Email: hello@rediicabi.com

Website: rediicabi.com